FAQs
*Please note: Orders CANNOT be changed, modified, or canceled after checkout. If you have questions regarding items before placing your order or are having technical issues with ordering, please contact support here.
Frequently asked questions
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2. Instagram
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3. Loyalty Rewards Program
Join our Loyalty Rewards program here.
Do You Have A Physical Store?
No, purchases can be made on wild-soul-boutique.com or any verified social media accounts.
What Payments do you accept?
We accept the following; Visa, Mastercard, American Express, Discover, JCB, Afterpay, Venmo, PayPal, Cash app, Google or Apple Pay.
Visit our Afterpay FAQs here for more information.
Do you have Gift Cards?
Yes. Shop our wild-soul-boutique.com E-gift options here. The purchaser will receive an email with E-gift card code to forward to the independent recipient. Wild Soul Boutique E-gift cards are nonrefundable and do not expire. Promotion codes cannot be applied toward the purchase of E-gift cards, sales tax, or shipping costs.
Refunds, Returns, Exchanges & In Store Credit
Due to the nature of our products, t-shirt sales are final and cannot be returned or exchanged. All other boutique items may be returned for store credit or exchanged for a like item within 14 days of purchase, in their original condition with tags attached. If you've received a damaged item, you may request a full refund.
Visit our Refunds, Returns, Exchange & In Store Credit Policy here for more information.
Shipping & Order Status
Once your order is ready, we’ll notify you by email. Pickup is available on weekdays, Tuesday through Thursday 2pm-6pm & Fridays 1pm-5pm. To schedule a pickup or delivery, visit our website and scroll to the bottom, you'll find Account, visit Book a Pickup or Delivery to access our booking service.
Visit our Shipping & Delivery Policy here for more information.